How Athena's Cleaning Services Collects, Uses, And Protects The Information You Share With Us
ON THIS PAGE
01
Information We Collect
When you contact Athena's Cleaning Services, request a quote, schedule a cleaning service, or communicate with us about your property, we may collect information you provide directly.
This may include your:
Name
Email address
Phone number
Property address
ZIP code
Property type
Property size or square footage
Cleaning service requested
Preferred cleaning frequency
Details about your cleaning needs
Information needed to schedule or provide cleaning services
If you provide information about your home or business, including access instructions or other property details, we use that information only as reasonably necessary to communicate with you and provide the requested cleaning services.
We may also collect basic technical information when you visit our website, such as your browser type, device information, pages visited, and general website usage information.
02
How We Use Your Information
Athena's Cleaning Services uses the information you provide to:
Respond to quote and service requests
Contact you about your cleaning needs
Provide and schedule cleaning services
Confirm or reschedule appointments
Communicate about your account or services
Process payments when applicable
Respond to questions or customer service requests
Improve our website, services, and customer experience
Maintain business and service records
We use your information for legitimate business purposes related to providing our cleaning services and communicating with you.
We do not sell your personal information.
03
Sharing And Disclosure
Athena's Cleaning Services does not sell or rent your personal information.
We may share information when reasonably necessary to operate our business and provide services, including with:
Service providers who help us with functions such as payment processing, scheduling, website hosting, email, or other business operations.
Professional advisors or insurers when information is reasonably necessary to address a business, insurance, or service-related matter.
Government authorities or law enforcement when disclosure is required by applicable law, legal process, or a valid government request.
We only share information when reasonably necessary for the applicable purpose.
04
Cookies And Website Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, and improve our website and services.
These technologies may collect information such as:
Pages viewed
Time spent on the website
Device and browser information
General geographic information
How visitors navigate the website
Referral or traffic sources
We may use third-party website analytics and advertising technologies where applicable.
These third-party services may collect information according to their own privacy policies.
You can control certain cookies through your browser settings. Disabling cookies may affect how some portions of the website function.
05
Data Security
Athena's Cleaning Services takes reasonable steps to protect the personal information we receive from unauthorized access, use, or disclosure.
Information may be stored electronically through systems and platforms used to operate our business.
Information related to accessing a customer's property, such as entry instructions, keys, access codes, or other property-specific information, is used only as necessary to provide the requested service.
No method of transmitting or storing information online can be guaranteed to be completely secure.
06
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and business records, resolving disputes, and meeting applicable legal, accounting, or tax obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
When personal information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.
07
Your Rights
Depending on applicable law, you may have rights concerning the personal information Athena's Cleaning Services maintains about you.
You may contact us to request:
Information about the personal information we maintain about you
Correction of inaccurate information
Deletion of personal information where applicable
Information about how your information is used or shared
To make a privacy-related request, contact us using the information below.
Email: myathenascleaning@gmail.com
Phone: (801) 809-2424
We may need to verify your identity before completing certain requests.
Questions about this policy?
Email myathenascleaning@gmail.com or call (801) 809-2424. We aim to respond within 24 hours.
